Privacy Policy

---

Effective Date: May 3, 2025

Last Updated: May 3, 2025

1. Introduction

Silis LLC (“we”, “our”, “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silis.com (the “Site”). It applies to all users, including residents of the United States, European Economic Area (EEA), United Kingdom, and California, in compliance with applicable data protection laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect

We may collect and process the following categories of personal information:

Category | Examples

Identifiers - Name, email, IP address, phone number, online identifiers

Personal Records - Billing/shipping address, payment info (via third-party processors)

Commercial Information - Product interests, transaction history

Internet Activity - Pages visited, device/browser type, cookies, geolocation data

Sensitive Personal Info (SPI) - Login credentials, racial/ethnic info (if voluntarily submitted)

Professional/Employment Data - Job title, business contact info (if submitted via forms)

3. How We Use Your Information

We use personal data to:

• Provide and maintain the Site and its services

• Process purchases or user requests

• Communicate with users (transactional, support, or marketing emails)

• Analyze website performance and improve user experience

• Prevent fraud, enforce policies, and comply with laws

• Honor user rights under GDPR, CCPA/CPRA, and other laws

4. Legal Bases for Processing (GDPR)

We only process your personal data when legally permitted. Our lawful bases include:

• Consent: When you opt into marketing or cookies

• Contract: To provide services you’ve requested or purchased

• Legal Obligation: When processing is required by law

• Legitimate Interests: For website security, analytics, and fraud prevention (balanced against your privacy rights)

5. Data Sharing and Transfers

We do not sell personal data for monetary compensation.

We may share data with:

• Trusted service providers (e.g., payment processors, analytics, email platforms)

• Advertising partners (for behavioral advertising, if consented)

• Legal authorities if required to comply with law

• In the event of a merger or acquisition

International Transfers

Data of EU/UK residents may be processed outside their jurisdictions. We ensure protections via Standard Contractual Clauses (SCCs) or other lawful mechanisms.

6. Your Privacy Rights

a. California (CCPA/CPRA) Rights

California residents may request:

• Access to personal data collected

• Correction of inaccurate data

• Deletion of personal data (with exceptions)

• Opt-out of sale or sharing of data

• Restriction of use of sensitive personal information

• Non-discrimination for exercising privacy rights

To exercise these rights, email us at [email protected].

b. EU/UK/EEA (GDPR) Rights

If you are located in the EU/EEA or UK, you have the right to:

• Access your personal data

• Correct or delete your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• File a complaint with your supervisory authority

To exercise GDPR rights, contact [email protected]. We may verify your identity before responding.

7. Cookies and Tracking Technologies

We use cookies and other tracking tools to:

• Ensure core functionality (e.g., session management)

• Analyze site performance (e.g., Google Analytics)

• Serve interest-based ads (only with consent, where required)

You can control cookies via browser settings or via our Cookie Preferences panel on the Site.

8. Sensitive Personal Information (CPRA)

We do not use or disclose Sensitive Personal Information (e.g., government IDs, racial/ethnic info, account credentials) except:

• When essential for services

• When required by law

• With your explicit consent

We do not use SPI to infer characteristics unless required for security or authentication.

9. Retention of Data

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Retention periods vary depending on data type and applicable legal requirements.

10. Data Security

We use appropriate technical and organizational security measures, including encryption and access controls, to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

11. Children’s Privacy

This Site is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Your continued use of the Site constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: [email protected]

Mailing Address: 2108 N St # 6068, Sacramento, CA, 95816